APPEALS POLICY

Last Updated: July 2026

1. Purpose

Noir Velvet LLC is committed to maintaining a safe, respectful, and legally compliant platform. Any individual depicted in content on Noir Velvet has the right to request the review or removal of content if they believe it was uploaded without valid consent or otherwise violates applicable laws or our policies.

2. How to Submit an Appeal

Individuals may submit an appeal or removal request by contacting us at:

Support Email: support@noirvelvet.net

Please include:

  • Full name
  • Contact information
  • Link(s) to the content
  • Description of the concern
  • Any supporting documentation

3. Review Process

All appeals and content removal requests are reviewed by Noir Velvet LLC.

Each request is evaluated based on:

  • Verification of the requester's identity
  • Ownership or involvement in the content
  • Consent documentation
  • Applicable laws and platform policies

4. Response Time

All appeals and removal requests will receive an initial review within five (5) business days of submission.

Additional information may be requested before a final decision is made.

5. Possible Outcomes

After review, Noir Velvet may:

  • Remove the content
  • Restrict access to the content
  • Leave the content available if sufficient documentation confirms consent
  • Request additional documentation before making a final decision

6. Appeals of Decisions

If the requester disagrees with Noir Velvet's decision, they may submit additional documentation for a secondary review.

Where required by applicable law, unresolved disputes may be referred to a neutral third-party dispute resolution process.

7. Good Faith Reporting

False, fraudulent, or malicious removal requests may be rejected.

Noir Velvet reserves the right to investigate abuse of the appeals process.

8. Contact Information

Noir Velvet LLC

Wilson, North Carolina

United States

Email:

support@noirvelvet.net

9. Appeals Resolution Policy

If an appeal cannot be resolved between the parties, the matter may be referred to a neutral third-party dispute resolution process, where permitted by applicable law. Any costs associated with such proceedings shall be borne by Noir Velvet LLC (the merchant). The decision reached through the dispute resolution process will be handled in accordance with applicable laws and platform policies.

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